For current fees please click here.
The Mind & Seek administrative team work some days onsite at our Aberfeldie location and other days of the week remotely. Majority of our payments are made via invoice and bank transfer is our preferred payment method. If reception is unattended on the day of your session, one of our friendly reception staff will send an invoice via email to you after your appointment. Please follow the instructions on the invoice to either process the payment via bank transfer or credit card over the phone. Medicare rebates can then be processed if eligible.
Subject to eligibility, rebates for psychological services may be claimed through the following means:
Medicare: The psychological services at Mind & Seek are registered under Medicare. Clients referred to us under a GP Mental Health Treatment Plan, may receive up to 20 treatment sessions per year subsidised by Medicare. Please ask your GP or Paediatrician for further information regarding Medicare referrals. Click here for up-to-date information on Medicare rebates for psychology.
Medicare rebates may be claimed via Medicare Online Claiming for payment direct to your account if your bank details are registered with Medicare. Alternatively, you can claim your rebate by visiting Medicare.
Please note that Medicare does not cover psychological assessments (except for autism assessments under the appropriate referral by a paediatrician or psychiatrist) however, you may be eligible for a rebate under your private health care fund.
If a client is unable to keep their scheduled appointment, please give us as much notice as possible, so that the time is available for us to offer that session to a client on our waiting / cancellation list.
Cancellation fees are charged when failing to attend or cancelling less than 24 hours prior to scheduled appointment date without a medical certificate or where that time cannot be allocated to another client.
Cancellation fees apply to Private, Medicare and Compensable clients (i.e., VOCAT). Clients are responsible for the fee as the rebate cannot be claimed.